Today is Lisa Meijer's, our current University of Connecticut student, last day at Granby Pharmacy. She has been very helpful with our medication therapy management programs. Medication therapy management, MTM, is not new in pharmacy, but it is being promoted much more in relation to the CMS star rating program. Granby Pharmacy is currently enrolled with Mirixa and OutcomesMTM.
An example of what Lisa worked on would be a patient taking diabetic medications, but had gaps in their care, which means the patient is not taking necessary preventative medications for the complications associated with diabetes. Lisa also called our patients regarding their adherence to their medications and asked if there were changes. Sometimes there were reasons, such as the physician changed a dose or advised them to stop. Some patients might not have understood why they were taking the medication to start.
This process also requires more collaboration with the physicans office. While pharmacists and physicians communicate daily, the MTM process formalizes the patient care and hopefully improves healthcare outcomes.
We would like to thank Lisa for helping us establish better procedures in our pharmacy for the MTM programs. She has one more rotation and then she graduates and takes her exams. She has worked for CVS Pharmacy for eight years, and will continue working for CVS once she is a pharmacist.